circular A-11

OMB tells agencies to update plans for a government shutdown

In today’s Federal Newscast: USPS wanted to break even this fiscal year. Instead, it has lost nearly $7 billion. The CIO-SP4 governmentwide acquisition…

Federal Newscast

Sen. Rubio hammers continued TSP investment in China

Federal Newscast

Commerce, NASA leaning on the Evidence Act to push common priorities

Ask the CIO

Library of Congress

Agencies advised to think ahead when working PMA goals into strategic plans

Management

Getty Images/iStockphoto/Tero Vesalainen

Biden seeks a higher standard for federal customer experience. How well is it already working?

Management

Exclusive

Upcoming customer experience executive order underscores Biden’s equity goals

Agency Oversight

In this March 18, 2021 photo, the White House is shown in Washington. Five White House staffers have been fired because of their past use of drugs, including marijuana. White House press secretary Jen Psaki said Friday

Biden undoes Trump memo skeptical of agency performance metrics

Agency Oversight

Why technology alone can’t solve the government’s customer experience problem

Commentary

White House updates Circular A-11 language for improving customer service, satisfaction with agencies

Federal Drive

A transitional approach for the 2018 budget request

Budget

Climate-smart buildings called out in federal budget playbook

Facilities/Construction