Cloud Exchange 2024: ServiceNow’s Jonathan Alboum on using cloud to drive better experiences, build trust
ServiceNow federal CTO says expanding use of AI and advanced CX will help with gaining public’s trust in government’s digital services.
ServiceNow federal CTO says expanding use of AI and advanced CX will help with gaining public’s trust in government’s digital services.
OMB released a new draft data center policy where cost savings is taking a back seat to optimization and operational realities.
Suzette Kent, the federal chief information officer, said Monday the new cloud smart strategy reflects eight years of learning and maturity.
The Office of Management and Budget released its Cloud First strategy seven years ago. Now, under the Trump administration, OMB plans to soon release an updated Cloud Smart strategy.