data gathering

JOLIET, ILLINOIS / UNITED STATES - NOVEMBER 1, 2015: One may apply for social security disability, retirement, and survivor benefits at the Social Security Administration Building in Joliet.

SSA’s new customer experience shop eyeing more real-time public feedback

After launching in May, the Office of Transformation at the Social Security Administration is taking a data-driven, proactive approach to try to improve…

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Mike Newchurch, Paula Tucker

Joe Pica: After 80 years, Weather Service automates weather balloon launches to gather data in Alaska

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