The Department of Veterans Affairs said it’s ready for the launch of its new appeals modernization program, which officially started Tuesday after a year-long pilot.
Trouble with implementing changes to the GI Bill have left lawmakers skeptical when it comes to new systems at the VA, but appeals modernization efforts are playing out far more smoothly, according to stakeholders.
It’s been a year since Congress passed the Veterans Appeals Improvement and Modernization Act that charged the Veterans Affairs Department with creating a new process for veterans pursuing appeals.
Preparations for a new appeals process at the Veterans Benefits Administration are two-thirds of the way complete, but IT upgrades have fallen behind.
Some members of Congress are encouraged by a new solution to overhaul the outdated and lengthy appeals process for veterans. Members of the House and Senate Veterans Affairs Committee introduced new legislation Tuesday that would create three paths for veterans to move more quickly through the appeals process. VA has roughly 470,000 claims pending as of April 1.