Deloitte Consulting

Protected: Agency CDOs creating the bond between data, AI tools

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Federal Insights

Protected: 3 ways agencies can start experiencing the impact of AI

Federal Insights

Protected: Managing the enthusiasm for AI by taking a measured approach

Federal Insights

How to make citizens feel good about federal call centers

Technology

Grumpy feds won’t give good customer service

Federal Report

IRS, Army using automation to cut hours out of the acquisition process

Reporter's Notebook

DoD enters into $106 million contract for AI environment

Defense

Paul Brubaker is the deputy CIO for VA's Account Management Office.

Don’t exempt DoD from the Clinger-Cohen Act, modernize federal IT management instead

Reporter's Notebook

In this Friday, March 10, 2017, photo, job seekers use computers to search for a job at the Texas Workforce Solutions office in Dallas. On Thursday, March 16, 2017, the Labor Department reports on the number of jobless claims the week before. (AP Photo/LM Otero)

Desire for pay demonstration, job training highlight OMB workforce summit

Reporter's Notebook

Overcoming complexity, driving value through service delivery transformation

Commentary

Service delivery transformation: The path to a more responsive, agile approach to shared services

Commentary

Spike in improper payments is part of the storm before the calm

David Mader spent the last two years as the controller at the Office of Management and Budget working with the Treasury Department and other agencies to…

Management

How workforce analytics could help agencies blunt a retirement spike

Sean Morris, principal, Deloitte Consulting LLP, and Angela Watts, managing director, Deloitte Consulting LLP, make the case for agencies to look to phased…

Commentary

Taking the federal digital leap

Off the Shelf

Kymm McCabe, technology principal with Deloitte Consulting, joins host Roger Waldron on this week’s Off the Shelf to discuss the keys to a digital transformation in the federal space. January 24, 2017