Employee engagement

(Getty Images/iStockphoto/west)The hand of a young woman working at remote work

Whether feds are in the office or teleworking, experts say it’s all about results

OMB’s new federal telework report is nearly 3,000 pages. But workplace experts said even in that much space, some agencies still aren’t telling the right…

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Federal News Network Homeland Security Secretary Alejandro Mayorkas

Mayorkas details DHS workforce gains, future plans

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AP/Wilfredo Lee

Amid hiring issues, USCIS’ Jaddou aims to boost current workforce

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Department of Homeland Security logo

House appropriators pan DHS plans for ‘chief employee experience officer’

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Partnership for Public Service, Best place to work, federal agencies,Election 2024 Democrats Trump

2023 Best Places to Work marks a turning point in employee engagement

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Amelia Brust/Federal News Network

Importance of meeting customer needs, agency mission earn high scores in 2023 FEVS

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Agency chief human capital officers convene for 2023 fall forum in September. Image credit: Office of Personnel Management.

3 agencies that improved their FEVS response rates this year — and how they did it

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Workforce-in office

Federal employee engagement, job satisfaction tick upward in 2023 FEVS survey

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HHS, Health and Human Services, building, exterior

From burnout, unhappiness to thriving, attractive, how HHS’ CFO’s office turned the tide

Sheila Conley, the deputy CFO at the Department of Health and Human Services, said over the last decade her office’s management team has improved how…

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customer experience

Real-time feedback is central to FDA’s upcoming goals for customer experience

The Food and Drug Administration is looking to reach better customer experience by focusing on employee satisfaction and more consistent feedback loops.

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DHS leadership

Facing low morale and expiring authorities, can DHS’s CWMD office turn a corner?

The office has a short but turbulent history, and its employee engagement scores are among the worst in the entire federal government.

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