Employee engagement

Federal News Network Homeland Security Secretary Alejandro Mayorkas

Mayorkas details DHS workforce gains, future plans

DHS improved in the 2023 Best Places to Work rankings. In a sit-down interview, DHS Secretary Alejandro Mayorkas tells Federal News Network how it happened.

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AP/Wilfredo Lee

Amid hiring issues, USCIS’ Jaddou aims to boost current workforce

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Department of Homeland Security logo

House appropriators pan DHS plans for ‘chief employee experience officer’

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Partnership for Public Service, Best place to work, federal agencies,Election 2024 Democrats Trump

2023 Best Places to Work marks a turning point in employee engagement

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Amelia Brust/Federal News Network

Importance of meeting customer needs, agency mission earn high scores in 2023 FEVS

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Agency chief human capital officers convene for 2023 fall forum in September. Image credit: Office of Personnel Management.

3 agencies that improved their FEVS response rates this year — and how they did it

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Workforce-in office

Federal employee engagement, job satisfaction tick upward in 2023 FEVS survey

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HHS, Health and Human Services, building, exterior

From burnout, unhappiness to thriving, attractive, how HHS’ CFO’s office turned the tide

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customer experience

Real-time feedback is central to FDA’s upcoming goals for customer experience

The Food and Drug Administration is looking to reach better customer experience by focusing on employee satisfaction and more consistent feedback loops.

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DHS leadership

Facing low morale and expiring authorities, can DHS’s CWMD office turn a corner?

The office has a short but turbulent history, and its employee engagement scores are among the worst in the entire federal government.

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cyber

How a few agency leaders are defining, measuring ‘meaningful’ in-person work

After the White House called on agencies to increase “meaningful” in-person work at agency headquarter, federal leaders are considering how to balance, measure and track changes to hybrid work for their employees.

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