With citizen experience a priority for federal agencies now, the Department of Education has made interacting with student loans a mobile experience.
The Education Department’s Federal Student Aid Office is launching a mobile app for the Free Application for Federal Student Aid (FAFSA) to help the agency gain a better view into applicants’ pain points with the form.
The Education Department’s College Scorecard aims to give students and their families the most current data on colleges and universities. The information includes everything from location and size, to what a salary might be for a particular program and skillset a student might want to pursue.
The Office of Personnel Management is the latest agency to hold a Twitter chat. The subject was the student loan forgiveness program available to federal employees, and was co-hosted by Federal Student Aid (@FAFSA), an office of the Department of Education.