Internal Revenue Service

FILE - This May 4, 2021 file photo shows the outside of the Internal Revenue Service building in Washington. Small businesses that have been buffeted by the pandemic, inflation and shipping woes have another challenge to add to their plate: taxes. Tax season can be complicated for everyone, but as the April 18 filing deadline looms, small business owners, contractors, entrepreneurs and others face even more rules and regulations that are ever-changing. The Internal Revenue Service has announced a backlog and warned that more delays are to be expected. The IRS said earlier this month it was hiring 10,000 workers to deal with a backlog of 23 million items triggered by limiting operations during the coronavirus pandemic. (AP Photo/Patrick Semansky, File)

New numbers from the IRS’ watchdog truly show less workers, means less tax dollars

In today’s Federal Newscast, the IRS saw the amount of money collected through enforcement mechanism drop significantly in fiscal 2020.

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

OMB memo directs agencies to study federal customer experience barriers

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FILE - Sunlight shines on the U.S. House of Representatives and Capitol dome on Capitol Hill in Washington, Feb. 21, 2022. In good times or bad, U.S. presidents come to Congress with a diagnosis that hardly differs over the decades. In their State of the Union speeches, they declare “the state of our union is strong,” or words very much like it. Whatever phrase President Joe Biden uses in his State of the Union speech Tuesday night, American unity and strength are being sharply tested on multiple fronts.  (AP Photo/Patrick Semansky, File)

Senate passes $1.5T omnibus spending deal seeking state of the federal workforce updates

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Getty Images/iStockphoto/NicoElNinoPresentation about automation as an innovation improving productivity, reliability and repeatability in systems or processes

RPA helps IRS make fundamental shift in procurement, finance operations

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Getty Images/iStockphoto/Tero Vesalainencustomer experience

Uh-oh, satisfaction with federal government services has dropped

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(AP Photo/Keith Srakocic)1040 and instructions

IRS employees brace for another tax season hampered by the pandemic

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(AP Photo/Susan Walsh)FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. A complaint filed with the IRS alleges that a conservative group is violating its nonpartisan and nonprofit status by using a voter data system linked to the Republican party. The complaint is against the American Legislative Exchange Council. (AP Photo/Susan Walsh, File)

A better path forward for the Internal Revenue Service’s verification system

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A couple of ideas for how the IRS can plug the so-called tax gap

With the IRS possibly getting big budget boosts in the next few years, the question becomes whether it can hire the people it says it needs … with any…

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FILE - This May 4, 2021, photo shows the Treasury Building in Washington. The U.S. budget deficit hit a record $2.06 trillion through the first eight months of this budget year as coronavirus relief programs drove spending to all-time highs. The shortfall this year is 9.7% higher than the $1.88 trillion deficit run up over the same period a year ago, the Treasury Department said Wednesday, June 9, 2021 in its monthly budget report. (AP Photo/Patrick Semansky, file)

Bureau of the Fiscal Service seeks to issue nearly all payments electronically by 2030

The Treasury Department’s Bureau of the Fiscal Service sees an opportunity to modernize the way it does business, after spending much of the COVID-19…

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Pay taxes like the millionaire you (probably) are!

If you work for the government or are retired from it, you almost certainly have an estate. And it is probably more extensive than you think.

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