Keith Jones

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Congressional oversight to turn up heat on federal IT in 2023

Current and former federal technology experts offer their take on why House lawmakers will be more active with oversight and what are some of the emerging…

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

Cyber, customer experience drove the federal technology story line in 2022

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(AP Photo/J. Scott Applewhite)The Harry S. Truman Building, headquarters for the State Department, is seen in Washington, Monday, March 9, 2009. (AP Photo/J.  Scott Applewhite)

State to name DoD’s Fletcher as its new CIO

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(Amelia Brust/Federal News Network)

Jones leaves State Dept with a newly created Bureau of Diplomatic Technology on the cusp of launch

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Amelia Brust/Federal News Network

FDIC, State finding novel approaches to bring new technology to users

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(Department of State)Stuart McGuigan served as the CIO at the State Department before leaving on Jan. 20.

McGuigan leaving State Dept. in a more agile, centralized position

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