On the Federal Drive show blog, you can listen to our interviews, find more information about the guests on the show each day, as well as links to other stories and resources we discuss.
Martha Dorris, deputy associate administrator at the Office of Citizen Services and Innovative Technologies at General Services Administration, shared some ideas from last month\'s GSA conference.
Martha Dorris, deputy associate administrator of the Office of Citizen Services at the General Services Administration, explains how her agency has used e-gov initiatives to improve the customer experience.
Mobile apps, dashboards and contests are some of the tools being used to grow engagement. GSA\'s Martha Dorris explains.
January 27th, 2010 The number of tools to allow government personnel to collaborate has “exploded,” says Dave McClure, Associate Administrator for the Office of Citizen Services and Communications at the General Services Administration. His team…
June 10th, 2009 The General Services Administration has moved USA.gov and Gobierno.gov to the cloud. GSA Acting Administrator of the Office of Citizen Services and Communications Martha Dorris talks about why - and how - they moved these flagship Federal sites.
Agency sets sights on next set of standard terms of service with providers