Martha Dorris

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Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)

On this episode, we talk with IRS executive Ken Corbin, long-time government and industry CX leader Martha Dorris and industry executive Angy Peterson…

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Episode 14: How to leverage customer experience as a tool for government marketing (and gain customer loyalty)

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Martha Dorris, GSA’s deputy associate administrator for innovative technologiesMartha Dorris, GSA’s deputy associate administrator for innovative technologies

Martha Dorris: What state-of-the-art customer service looks like

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Martha Dorris and Ira Hobbs

The latest small business contracting numbers numbers show agencies are struggling to hit their goals for doing business with small businesses. Those companies…

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Web guru Dorris brings new life to government websites

Martha Dorris played a key role in a slew of Web platforms that are helping citizens to better connect with government services. For that work, she has…

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Federal Drive Show Blog – June 14, 2013

On the Federal Drive show blog, you can listen to our interviews, find more information about the guests on the show each day, as well as links to other stories and resources we discuss.

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