Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)
On this episode, we talk with IRS executive Ken Corbin, long-time government and industry CX leader Martha Dorris and industry executive Angy Peterson…
On this episode, we talk with IRS executive Ken Corbin, long-time government and industry CX leader Martha Dorris and industry executive Angy Peterson…
The latest small business contracting numbers numbers show agencies are struggling to hit their goals for doing business with small businesses. Those companies…
Martha Dorris played a key role in a slew of Web platforms that are helping citizens to better connect with government services. For that work, she has…
On the Federal Drive show blog, you can listen to our interviews, find more information about the guests on the show each day, as well as links to other stories and resources we discuss.