Martha Dorris: What state-of-the-art customer service looks like
The new Core Federal Services Council was set up to ensure customer service provided by federal agencies continues to improve. Martha Dorris, of Dorris Consulting...
The new Core Federal Services Council was set up to ensure customer service provided by federal agencies continues to improve. Martha Dorris, of Dorris Consulting International and former General Services Administration executive, joins Federal Drive with Tom Temin to talk about state-of-the-art customer service.
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Tom Temin
Tom Temin is host of the Federal Drive and has been providing insight on federal technology and management issues for more than 30 years.
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