Federal Drive

Martha Dorris: What state-of-the-art customer service looks like

Tom Temin@tteminWFED

April 7, 2016 9:39 am

< a min read

Martha Dorris of Dorris Consulting International

The new Core Federal Services Council was set up to ensure customer service provided by federal agencies continues to improve. Martha Dorris, of Dorris Consulting International and former General Services Administration executive, joins Federal Drive with Tom Temin to talk about state-of-the-art customer service.

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Tom Temin

Tom Temin is host of the Federal Drive and has been providing insight on federal technology and management issues for more than 30 years.

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Martha Dorris: What state-of-the-art customer service looks like

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