mobile apps

Federal News NetworkProgram Support Center, HHS, phone, computer

How to fix the festering problem of federal contact centers

Few services to the public can be as troublesome as agency contact centers, just ask the IRS.

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A user holds a Samsung Tab S3 Android tablet, Tuesday, Feb. 21, 2017, during a press briefing in New York. The new tablet will come with many of Samsung's fire-prone Note 7's features, including an S Pen stylus and a richly colored screen. (AP Photo/Kathy Willens)

Recent travel guidance for using government devices gives best practices in unsecure countries

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FILE - In this Jan. 11, 2019, file photo, passengers wait in line at a Transportation Security Administration checkpoint at the Philadelphia International Airport in Philadelphia. The chief of the TSA said Monday, July 1, that travelers should see only a slight increase in checkpoint wait times over the four-day July 4 holiday weekend despite the diversion of about 350 employees including screeners to the U.S.-Mexico border. (AP Photo/Matt Rourke, File)

TSA halts employees from using TikTok for social media posts

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Air Force announces new ways of learning digital skills, working on faster apps

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Jacob Parcell: Government’s mobile app community 1,200 strong

The federal government has an informal but large and active community of interest devoted to building and improving public-facing mobile apps. The community…

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Jared Serbu, DoD Reporter, Federal News Radio

The FBI is a few weeks away from the finish line on one of the federal government’s largest deployments of Android smartphones. Most of its field agents…

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Kathy Frisbee, Veterans Health Administration

Veterans Affairs officials want veterans to be able to access their services on mobile devices. They also want to boost employee productivity with mobility. But developing business-grade apps is no simple matter. Kathy Frisbee, co-director of Connected Health in VA’s Office of Informatics and Analytics, has developed a rigorous app methodology that any agency could use. She joined Tom Temin and Emily Kopp on the Federal Drive to discuss the first fleet of apps the agency has developed.

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