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Nina Olson

FILE - This July 24, 2018, file photo shows a portion of the 1040 U.S. Individual Income Tax Return form. It’s the time of year to start thinking about taxes - what's ahead and what can be done now to manage. But the upcoming tax filing season is going to be trickier for many Americans due to rampant unemployment, working from home and general upheaval due to COVID-19. (AP Photo/Mark Lennihan, File)

IRS sends Congress $4B ‘aspirational vision’ to overhaul taxpayer services

The IRS estimates it will need $4 billion in multi-year funding over the next five years to meet the goals of the 2019 Taxpayer First Act and its IT modernization…

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(U.S. Air Force photo by Master Sgt. Mark C. Olsen)Capt. Thomas Beltz, C-17 Globemaster III pilot with the 514th Air Mobility Wing, closes in to refuel with a KC-10 Extender over the Atlantic Ocean, Feb. 10, 2018. The 514th AMW is an Air Force Reserve Command unit located at Joint Base McGuire-Dix-Lakehurst, N.J..

Air Force may be better off trying to keep pilots than hiring more

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IRS watchdog: Options to extend filing season deadline ‘something that we’ve been thinking about’

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Getty Images/iStockphoto/marcnormanInternal Revenue Service sign with a traffic signal in the foreground indicating a red light.

IRS catches up with advisory council, following ‘stalled’ agenda under shutdown

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Getty Images/iStockphoto/Tom WilliamsColleen Kiko, Federal Labor Relations Authority

Federal Labor Relations Board ending relations with its labor union

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Associated Press/J. David Ake

Watchdog finds IRS ‘underfunded, understaffed and at the mercy of shutdowns’

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‘Mixed reaction’ from IRS employees reporting back to work amid filing season

The IRS processed “several million” tax returns on Monday in the opening hours of the tax filing season, but the effects of a 35-day partial government…

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IRS questioned about the accuracy of its customer satisfaction reports

National Taxpayer Advocate Nina Olson has questioned the Internal Revenue Service (IRS) method for reporting customer service satisfaction, calling it…

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Getty Images/iStockphoto/marcnormanIRS telework coronavirus

Senators look to restore long-neglected IRS ‘board of directors’

Agency Oversight

As the Internal Revenue Service rolls out its five-year roadmap to delivering faster, more efficient service, and prepares for upgrades under the next tax reform law, a bipartisan duo aims to restore the agency’s long-neglected oversight board.

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