Performance.gov

Amelia Brust/Federal News Network

OMB launches Evaluation.gov as hub to showcase work from chief evaluation officers

The Office of Management and Budget is launching Evaluation.gov as a hub for agencies to document how they will back up program performance with data and…

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Amelia Brust/Federal News Network

Workforce training takes on new focus in Trump administration’s 2020 priorities

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USDSU.S. Digital Service, White House, cyber skill

2020 is the year for scaling up Trump administration workforce pilots

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(Getty Images/iStockphoto/Tero Vesalainen)customer experience

At 3 agencies, here’s what customer experience overhaul looks like

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Donald Trump,

Trump administration juggling multiple priorities to modernize federal workforce

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Getty Images/iStockphoto/Jirsakpast performance

Trump administration drafting, presenting civil service modernization ideas

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(Getty Images/iStockphoto/Jirsak)federal hiring

Trump administration outlines roadmap to modernizing federal workforce

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OPM lays groundwork for security clearance reform, as processing times grow longer

Federal employees and contractors waited hundreds of days in some cases for a security clearance in 2016, but the Office of Personnel Management spent…

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Hillary Rodham Clinton

Clinton’s tech policy pledges smarter, newer, more open government

Hillary Clinton’s technology and innovation initiative pledges a more modern and open digital government. The policy plan also supports the creation of…

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FILE - In this May 27, 2016 file photo, passengers line up to check in before their flight at Sky Harbor International Airport in Phoenix. Significant progress has been made on shortening screening lines since earlier this spring when airlines reported thousands of frustrated passengers were missing flights, the head of the Transportation Security Administration said Tuesday, June 7, 2016. (AP Photo/Matt York, File)

99 percent satisfaction at TSA? Congressman questions agencies’ customer service data

Rep. Henry Cuellar (D-Texas) said agencies are too selective about what they choose to include or omit in their progress reports on customer service. Instead, agencies should challenge themselves and begin holding themselves to higher performance standards, he added.

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