Personally Identifiable Information

Agencies can’t get enough data as they try to improve customer experience

The Biden administration’s push for improved customer experience couldn’t come at a better time. More people than ever are trying to access federal agencies….

Agency Oversight

(AP Photo/Wilfredo Lee)

FILE - In this Dec. 12, 2016, file photo illustration, a person types on a laptop in Florida. Riviera Beach, Fla., agreed to pay $600,000 in ransom to hackers who took over its computer system, the latest in thousands of attacks worldwide aimed at extorting money from governments and businesses. Spokeswoman Rose Anne Brown said Wednesday, June 19, 2019, that the city of 35,000 residents has been working with outside security consultants, who recommended the ransom be paid. (AP Photo/Wilfredo Lee, File)

DoD agrees to lock down website storing personal info on vets, troops

Defense

Judge dismisses OPM data breach lawsuits, union appeals

Workforce

NIST gifts guidebook for recovering from cyber attack

Technology

Exclusive

Feds’ personal information not any safer after cyber breach, but little interest in protecting it

Workforce

Federal workers ‘feel betrayed’ by OPM’s response to data breach

Congress