The Department of Health and Human Services is cancelling many of its interagency agreements with DoD, affecting 18 separate shared services including the Employee Assistance Program.
In today’s Federal Newscast, the White House says it’s considering a new approach to helping agencies adopt artificial intelligence.
Without warning, DoD’s Employee Assistance Program for civilian employees was suspended as of Sept. 1. Defense officials say they are working to restore the services, but have not offered a timeline.
The Department of Health and Human Services’ Program Support Center is not answering the phone or email for many of its customers and decided it doesn’t have the authority to transfer contracts back to their home agencies.
With managed services, agencies such as the departments of Agriculture, Commerce, Defense, Homeland Security area sharing overhead, surge capacity and costs for their help desk services.