U.S. Transportation Command said the restructuring it will achieve under the contract is the only way to create “meaningful accountability” in the military’s system for moving household goods.
A DoD IG report found more in than 40% of cases it reviewed delivery companies missed dates for service members moving to new homes.
TRANSCOM says business is prepared for the daunting task of managing 20% of the moving market.
TRANSCOM wants to build stricter cybersecurity into its contract requirements. Currently, its commercial partners are not held to DoD standards.