Transportation Security Administration

Could be the 8.7% FAIR Act promises less than meets the eye

Federal employees like the idea of a solid pay boost, but some are skeptical of its chances, or what it will deliver it it does get passed.

Tom Temin Commentary

(Photo by Glenn Fawcett)

As part of CBP’s one-to-one biometric facial recognition testing on inbound, international flights, a traveler has his photo taken and compared against his passport photo to confirm his identity at Dulles Airport. Photo by Glenn Fawcett

DHS S&T concludes facial recognition can work for small groups, while maintaining privacy

Automation

FILE- In this Jan. 5, 2019, file photo Transportation Security Administration officers work at a checkpoint at O'Hare airport in Chicago. The percentage of TSA airport screeners missing work has hit 10 percent as the partial government shutdown stretches into its fifth week. The Transportation Security Administration said Monday, Jan. 21, that Sunday’s absence rate compared to 3.1 percent on the comparable Sunday a year ago. (AP Photo/Nam Y. Huh, File)

TSA’s use of facial recognition comes under congressional scrutiny

Federal Newscast

TSA has been around long enough, it has a museum

People

Christmas in July: Omnibus would give TSA employees pay raise next summer

Pay

A TSA worker checks an identification card, Friday, Jan. 25, 2019, at Seattle-Tacoma International Airport in Seattle. Yielding to mounting pressure and growing disruption, President Donald Trump and congressional leaders on Friday reached a short-term deal to reopen the government for three weeks while negotiations continue over the president's demands for money to build his long-promised wall at the U.S.-Mexico border. (AP Photo/Ted S. Warren)

From airports to immigration to emergency relief, DHS urged to improve ‘customer experience’

Management

Customer service at this USDA hotline is undercooked

Tom Temin Commentary

Biden administration’s cyber regulatory plan comes into focus

Cybersecurity

CBP, TSA expanding facial recognition for traveler identity verification

Technology

People wait in a TSA line at the John F. Kennedy International Airport on Tuesday, June 28, 2022, in New York. (AP Photo/Julia Nikhinson)

TSA to release ‘innovation doctrine’ for embracing new technologies and ideas

Technology

Executive order shining brighter light on customer service improvements

Federal Insights

DHS looks to hire hundreds of ‘technologists’ to improve customer experience

DHS is aiming to hire “hundreds” to help improve customer experiences ranging from air travel to the immigration process.

Technology

Air Force will no longer shoot down Facebook foes

Also in today’s Federal Newscast, the U.S. Forest Service and Defense Logistics Agency are teaming up to fight fires. And President Biden appoints the…

Federal Newscast

Everybody talks about innovation, but it starts with the right people

Hiring/Retention

Every organization talks about innovating and hiring innovators, but how to you find such people? Sabra Horne, an entrepreneur-in-residence at BMNT and former CISA innovation hub chief joined the Federal Drive to give her view.