Transportation Security Administration

Erik Gordon

Senators want to scrap TSA’s use of facial recognition

In today’s Federal Newscast: Some Senators have introduced legislation to scrap TSA’s use of facial recognition at airports. The Office of Special Counsel…

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FILE - In this May 18, 2020 file photo TSA officers wear protective masks at a security screening area at Seattle-Tacoma International Airport in SeaTac, Wash. Federal safety officials are investigating people who took part in last week's riot at the U.S. Capitol to decide whether they belong on the federal no-fly list. The move is one of several that officials outlined Friday, Jan. 15, 2021. (AP Photo/Elaine Thompson, File)

TSA plans to set up ‘data mesh,’ coordinate efforts through cloud center of excellence

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(AP Photo/Patrick Semansky)Sunlight shines on the U.S. Capitol dome, Wednesday, Oct. 27, 2021, on Capitol Hill in Washington. (AP Photo/Patrick Semansky)

What a lapse in funding might look like in October of 2023

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Justin Doubleday/Federal News NetworkHydrick Thomas, the president of TSA Council 100 for the American Federation of Government Employees, speaks about TSA pay raises during a July 27 press conference at Reagan National Airport in Washington, DC.

‘Long overdue’ TSA pay raises bring salaries in line with rest of federal workforce

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Amelia Brust/Federal News Network

FISMA reform bill moves forward in Senate, while CMMC goes to White House review

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Real ID Deadline

DHS plans to temporarily waive some REAL ID requirements for state-issued mobile driver’s licenses

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AP/Lynne Sladky

TSA chief pushes back on bill that would reverse pay increases for non-screening workforce

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Getty Images/iStockphoto/Tero Vesalainencustomer experience

DHS launching new ‘customer experience’ directorate this month

The directorate is being led by former USDS official Dana Chisnell. The goal is to support DHS’s “high impact service providers” and other components.

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Cloud Exchange 2023: TSA’s Yemi Oshinnaiye on cloud driving CX improvements

TSA Chief Information Officer Yemi Oshinnaiye says one of his top priorities is improving customer experience across all agency missions.

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Whose business is customer experience anyway?

Everyone is a customer at some point. And everyone serves customers at some point.

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