Everyone is a customer at some point. And everyone serves customers at some point.
DHS is reshaping its approach to technology by focusing on more agile, iterative projects, and reducing its reliance on big system integrators.
In today's Federal Newscast: Congressman Bennie Thompson wants to give an extra billion dollars to rank-and-file TSA workers. The Postal Service’s long-awaited dashboard, to track on-time mail delivery, is now live. And a Reston, Virginia-based company, with annual revenues of $7 billion, has a new CEO.
For our May 10th show, I interviewed Transportation Security Administration Chief Human Capital Officer Jason Nelson.
Transportation is taking a measured approach to ensuring new infrastructure projects feature cybersecurity requirements, or at the very least, cyber guidelines.
The Transportation Security Administration’s employee training aims to achieve a blend of security and customer service expertise. Jason Miller talks with the agency’s Niki French and Kriste Jordan Smith about how that plays out in reality every day.
Federal agencies are warning that a deal by House Republicans to raise the debt ceiling in exchange for significant budget cuts would eliminate the jobs of tens of thousands of federal employees.
In today's Federal Newscast: Some transportation security officers could receive upwards of a 40% pay raise. The State Department looks to Mastercard for its latest deputy secretary. And the Department of Homeland Security is looking to harness artificial intelligence.
The implementation plan will detail the actions agencies will take to carry out the cyber strategy's big goals.
Federal employees like the idea of a solid pay boost, but some are skeptical of its chances, or what it will deliver it it does get passed.
The results from the “2022 Biometric Technology Rally” could inform the way forward for TSA and other government agencies as they increasingly adopt facial recognition systems, despite concerns from lawmakers.
In today's Federal Newscast: The Transportation Security Administration’s use of facial recognition comes under congressional scrutiny. The Government Printing Office moves to adopt 19 suggestions to make federal information easier to access digitally. And the Pentagon releases a report on the quality of life for military families.
In the relatively brief 21 years since its inception, the Transportation Security Administration has gone through a lot of change. Everything from its uniforms to its screening technology has been thought and re-thought.
The government funding bill includes $398 million to bring TSA salaries in line with the rest of the federal workforce and the General Schedule system.