winvale

  • House lawmakers zero in on concerns about credit monitoring contract

    During the second hearing of the week, the Office of Personnel Management defended its hiring of Winvale and CSID despite continued questions about the $21 million contract. Rep. Jason Chaffetz (R-Utah) pressed OPM about the possibility of the second breach impacting 32 million current and former federal employees.

  • OPM vows customer service improvements for breach-affected feds

    Katherine Archuleta, the director of the Office of Personnel Management, told Senate Appropriations Committee lawmakers that she is demanding better performance by Winvale and CSID in how the vendors are answering questions from current and retired employees about the data breach. Archuleta also said the breach suffered by KeyPoint Government Solutions in August 2014 gave hackers access to OPM’s network.

  • Jason Miller, Executive Editor, Federal News Radio

  • Warner not happy with OPM’s response to data breaches

    Sen. Mark Warner (D-Va.) would like to see more focus and urgency by the Office of Personnel Management in its response to two major cyber breaches that have put the personnel information of millions of federal employees at risk.

  • Jason Miller, Executive Editor, Federal News Radio

    Sen. Mark Warner (D-Va.) joins a growing number of lawmakers questioning the Office of Personnel Management’s decision to hire Winvale and CSID to provide credit monitoring services. As Federal News Radio first reported, OPM’s $21 million award to Winvale raises serious concerns among procurement experts. Now Warner and the American Federation of Government Employees want answers as feds are reporting customer service from the vendor is lacking. Federal News Radio’s Executive Editor Jason Miller tells In Depth with Francis Rose about the contract, and why some procurement experts question it.

  • Sen. Warner, AFGE demand more answers about OPM’s contract for credit monitoring services

    Sen. Mark Warner (D-Va.) joins in the questioning of how OPM made the decision to award a contract to Winvale for credit monitoring services. The senator and AFGE are hearing from current and former federal employees complaining about the services provided under the $20.7 million deal.

  • OPM contract for credit monitoring services called into question

    With all the focus on the OPM cyber breach, let’s not overlook the simple fact that despite what some would call urgent and compelling needs, the government has rules and regulations that still need to be followed.