Bill Dougan, President, National Federation of Federal Employees

Employee engagement at agencies across the federal government is either consistently great, consistently not-so-great, or consistently inconsistent. This year’s Federal Employee Viewpoint Survey shows agencies that have historically at the top are still at the top, while the agencies at the bottom are still at the bottom (when it comes to employee satisfaction). The ones in the middle are all over the place. Bill Dougan is president of the National Federation of Federal Employees. On In Depth with guest host Jared Serbu, he analyzed this year’s survey results.

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