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The emphasis on customer services across government includes a higher profile for feedback. The latest social media site to give agencies feedback on employee performance and mission delivery is Yelp. Justin Herman of the General Services Administration tells In Depth with Francis Rose the deal with Yelp is just one of many opportunities for agencies to interact with citizens.
The FBI, NARA and the Navy see turnover at the executive levels. The Navy gets a new director of information dominance who is allowed to look at classified data.
Sen. Tom Carper (D-Del.) has introduced legislation to help the Postal Service recover from its financial woes, revitalize employee morale and restore the public's faith in the agency.
The department is about to begin the fifth round of its Ignite Accelerator program, which encourages employees to think outside the box when it comes to improving the way their offices and agencies work.
A Freedom of Information Act request led to a lawsuit from a former fed at the Federal Trade Commission. Phil Reitinger is the former deputy under secretary for the National Protection and Programs Directorate at the Homeland Security Department. He's now the CEO of VisionSpear LLC and a senior associate in the Strategic Technologies Program .at the Center for Strategic and International Studies. He joined In Depth with Francis Rose to talk about his case and what he learned about the information he wanted and the FOIA process itself.
Hillary Rodham Clinton's email problems are one in a string of examples of senior officials not following the rules governing records. Clinton's problems give managers a good chance to review email policies with their staffs.
The federal technology community is seeing a lot of key senior executives switch roles or leave government, including new officials in charge of data analytics at GSA and EPA.
This week on Women of Washington, Eileen Sweeney, senior vice president and general manager of data management at Iron Mountain, discusses her work securely storing both digital and traditional paper files for the government and its contractors.
When it comes to government transparency, the Freedom of Information Act officers at federal agencies have a lot of catching up to do.
The Presidential Innovation Fellows Program is now a permanent fixture in the federal government. President Barack Obama issued an executive order Monday grouping the PIF program under the General Services Administration with an advisory board to oversee…
GSA, on behalf of the Defense Information Systems Agency, made a $296 million award for email-as-a-service to Dell Federal. GSA made the award to Dell June 19.
Everybody from President Barack Obama on down says they want a more open and transparent government. Still, when releasing government-held data sets to the public, it's important to strike a balance between providing open data and protecting citizens' privacy. Emily Shaw is the Deputy Policy Director at the Sunlight Foundation. She joined Tom Temin on the Federal Drive to discuss how the reach that balance.
Ximema Hartsock, president and founder of Phone to Action, talks with Women of Washington hosts Aileen Black and Gigi Schumm about her role in the constantly changing realms of media and politics.
Federal, state and local law enforcement officers no longer have to check multiple and disparate databases to ensure they aren’t stepping on each other’s toes. The concept of event deconfliction is part of the federally-led effort to improve information sharing across law enforcement entities around the country. Kshemendra Paul is the program manager of the Information Sharing Environment. In part one of their interview, he tells executive editor Jason Miller more about the effort to bring together three main law enforcement systems.