Management

How HHS’s Program Support Center manages the business of government

What is shared services and its benefits? How does HHS's Program Support Center manage the business of government? How is PSC using technology to streamline ope...

Federal News Radio Custom Media@WTOPWFEDcustom

August 13, 2013 11:36 am

1 min read

wfedstaff | April 17, 2015 5:21 pm

Download audio

Paul S. Bartley is the Deputy Assistant Secretary for Program Support in the Department of Health and Human Services. The Program Support Center (PSC) provides more than 60 products and services on a competitive, fee-for-service basis for HHS, as well as approximately 14 other executive departments and 20 independent Federal Agencies. Mr. Bartley is also the Director of the Program Support Center, a federal shared services operation hosted at the U.S. Department of Health & Human Services. As Director, he oversees the management and delivery of over 40 services and products to PSC’s customers worldwide.

Prior to becoming Director of the PSC, Mr. Bartley served as Deputy Director of the PSC. Before this, he worked for L-3 Communications, where he led a media program that included a diverse 75+ member project team with a budget of $16 million. Prior to that, he was Chief of Staff to the Director of the International Broadcasting Bureau and Senior Advisor for Management to the Director of Voice of America. Earlier in his career, Mr. Bartley served as a senior manager at Ernst & Young, a professional services firm.

Mr. Bartley is a Certified Public Accountant, and holds an M.A. in Accounting and B.A. in Business, both earned from the University of Texas at Austin.