Brian Chidester

‘Digital first’ in CX doesn’t mean digital only. Why agencies need an omnichannel strategy

Adobe’s Nancy Newell and Brian Chidester say an omnichannel customer experience strategy is about meeting customers where they are.

Technology

Workplace Reimagined Adobe

Workplace Reimagined 2024: Adobe’s Brian Chidester on CX value of creating great employee experiences

Federal Insights

Head shot of Brian Chidester

A passion for marketing

Amtower Off-Center

Group photo of Chidester and Amtower

A deep dive into the ‘whole of government’ approach

Amtower Off-Center

Episode 17: A chat with government marketing thought leaders

Market Chat

Group photo of Chidester and Amtower

Recent trends in GovCon marketing

Amtower Off-Center