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Supply Chain Ebook

What’s in your cyber supply chain?

Need help on your SCRM journey? We’ve gathered advice from federal and industry experts

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Salesforce AppExchange

In our new Federal News Network Insider’s Guide, we share details for federal users about what the Salesforce AppExchange is, how it works and why it…

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Three trends driving digital transformation, improving trust, transparency

Mike Shortino, a principal digital strategist for federal civilian government at Salesforce, said by taking a platform approach to bring together data…

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How to achieve your agency’s CX goals

It’s hard to go a day without hearing someone in government bring up customer experience. It makes sense given agencies provide services 24/7. Our new ebook offers tactics from 11 federal leaders and five industry experts to help improve CX right now.

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