DocuSign

Docusign HISP Interview

High-Impact Service Providers leading a digital-first CX transformation across government

OMB’s digital-first guidance instructs agencies to design products and services with user experience in mind.

Federal Insights

How agencies are delivering ‘digital-first’ services to their customers

Federal Insights

How to achieve your agency’s CX goals

Federal Insights

Reimagining federal HR processes

Federal Insights

Amelia Brust/Federal News Network

customer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

How to address OMB’s five CX life experiences

Commentary

Amelia Brust/Federal News Network

modernizing congress

After dipping toe in digital signature pool, Labor now ready to jump right in

IT Modernization

AP/Jacquelyn Martin

CIO shop is helping to lead OPM’s recovery from the failed merger

Federal Report

Workplace Reimagined: DocuSign’s Michael “MJ” Jackson on digital transformation

Federal Insights

Federal News Network’s Workplace Reimagined

Federal Insights

Agencies can relieve citizen burdens by modernizing their workflows

Federal Insights