Meet the GAO investigator who bird-dogged the federal student loan program
Waste, fraud and abuse in the federal student aid loan program is bad. But it would be a lot worse, if not for someone at the Government Accountability…
Waste, fraud and abuse in the federal student aid loan program is bad. But it would be a lot worse, if not for someone at the Government Accountability…
Keith Wilson, the chief information officer of Federal Student Aid in the Education Department, said the FSA-ID portal is getting a facelift one year after…
Jerry Williams, the CIO of FSA, said he’s reorganizing his office to establish customer service representatives to help the mission areas use IT more successfully.
April…
While government IT resources are shrinking, a
dire need for improvements with customer
interaction will be key to agencies survival.