FITARA Scorecard

Cyber, data center, EIS changes highlight FITARA 15

The latest Federal IT Acquisition Reform Act scorecard showed seven agencies improved their grades since last period and 17 stayed the same with USAID…

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Cyber grades bring down agencies’ scores in FITARA 14

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device, CX, UX

Agencies need customer experience ‘quarterback’ and scorecard to track progress, experts say

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(AP Photo/Jacquelyn Martin)The General Services Administration (GSA) building is seen, Tuesday, Nov. 10, 2020, in Washington. General Service Administrator Emily Murphy, the head of the obscure federal government agency that is holding up Joe Biden's presidential transition, appeared to know she might be facing a messy situation after the votes came in. Prior to Nov. 3, Emily Murphy, the head of the General Services Administration, held a Zoom call with Dave Barram, 77, a man who was in her shoes 20 years earlier during the contested 2000 election between George W. Bush and Al Gore. Barram said he advised her to

GSA earns top marks under FITARA 12 scorecard

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Amelia Brust/Federal News Network

House lawmakers sending clear message with FITARA 11 scorecard

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Toni Sandys/The Washington Post via APSenator Gary Peters, D-Mich., questions Department of Homeland Security Acting Secretary Chad Wolf during a Senate Homeland Security and Governmental Affairs Committee hearing to examine Department of Homeland Security personnel deployments to recent protests on Thursday, Aug. 6, 2020, in Washington. (Toni Sandys/The Washington Post via AP, Pool)

New data proves some federal management laws do work

The Senate Homeland Security and Governmental Affairs Committee found agencies saved $450 million over the last two years through the Making Electronic…

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Getty Images/iStockphoto/eskaylimFITARA

CIO reporting, working capital funds remain outliers in agency IT modernization progress

The House Oversight and Reform Subcommittee on government operations released the 10th Federal IT Acquisition Reform Act (FITARA) scorecard and no agency…

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FILE- This April 30, 2018, file photo shows an interior view of the Sainsbury's flagship store in the Nine Elms area of London. British regulators say the proposed supermarkets merger between Sainsbury's and Walmart's Asda unit would push up prices and reduce quality for shoppers, casting doubt on a deal that would create the country's biggest grocery chain. (AP Photo/Matt Dunham, File)

Military commissaries, exchanges will have wider customer base in 2020

In today’s Federal Newscast, the Defense Department said it plans to open up its commissaries and exchanges to 4.1 million new customers on New Years’ Day.

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