As technology quickly drives change across industries, IRS aims to revolutionize its engagement with taxpayers through artificial intelligence and automation.
Working with UiPath, NASA set up four bots that automatically begin processing grant applications for the employees.
Jim Walker, director of public sector marketing for UiPath, said 25-to-30 agencies already are taking advantage of RPA to automate menial, repetitive tasks.
Jim Walker, the director of public sector marketing for UiPath, explained why a perfect storm is brewing for agencies to move off low-value work.
