US Digital Service

To improve its customer experience, SSA found an unusual partner from the NFL

Patrick Newbold, assistant deputy commissioner and deputy chief information officer at SSA, said meeting with the Baltimore Ravens about how they use their…

Ask the CIO

Executive branch agencies are just glomming onto a hiring practice this Congressional bureau has been using for years

Hiring/Retention

Getty Images/iStockphoto/Tero Vesalainen

How could improving customer experience boost trust in government?

Management

Strengthening the acquisition talent pipeline is a top GSA priority for 2022

Federal Insights

Getty Images/iStockphoto/Andrii Panchyk

Agencies entering ‘execution’ phase of Biden’s cyber executive order

Cybersecurity

Amelia Brust/Federal News Network

CDOs making progress, feeling confident in role, survey finds

Big Data

(Amelia Brust/Federal News Network)

Federal cyber agencies call zero trust ‘new normal’ of security, partnering to implement

Cybersecurity

White House launches a new round of tech recruitment to nail down big problems

Hiring/Retention

Nicolas Chaillan is the Air Force’s chief software officer. (Photo courtesy AFCEA)

In goodbye message, Chaillan unloads his frustrations over DoD’s technology culture, processes

People

HUD, OPM gain new technology executives, CBP losing its CISO

Reporter's Notebook

President Joe Biden delivers remarks on the economy at the Cuyahoga Community College Metropolitan Campus, Thursday, May 27, 2021, in Cleveland. (AP Photo/Evan Vucci)

For IT, cyber policy goals, dig beneath the numbers of Biden’s 2022 request

Reporter's Notebook

Close up of hands typing on laptop. Night work concept.

First cohort of federal employees graduate from OMB’s data science upskilling program

The upskilling program gives agencies a chance to fill critical skill gaps faster than what they could accomplish by onboarding new talent through the…

Workforce

FILE - In this June 23, 2014, file photo, a recruiter, at left, takes the resume of an applicant during a job fair, in Philadelphia. On Thursday, May 11, 2017, the Labor Department reports on the number of people who applied for unemployment benefits the week before. (AP Photo/Matt Rourke, File)

Agencies struggle to find qualified talent through public job postings, even with skills assessments

As agencies attempt to use more skills-based assessments to vet job candidates, a dashboard shows just how difficult finding and choosing qualified talent…

Hiring/Retention

Technology Modernization Fund on track to receive biggest pay day ever

Reporter's Notebook

The Senate approved $650 million for agency cybersecurity upgrades, and another $350 million for the U.S. Digital Service and the Federal Citizen Services Fund to address workforce and other modernization needs.