Zoom

Transforming customer experience in government through empowered employees

To improve the experience of federal employees and their customers, Matt Mandrgoc, the head of U.S. Public Sector at Zoom says agencies need to gather…

Federal Insights

NIST, Zoom, Teams, meeting software, IT, Security

Senate bill would tighten up Zoom, Teams security for government use.

Technology

5 keys agencies should follow to improve employee, customer and digital experiences

Federal Insights

FILE - This June 18, 2019, file photo shows a sign for the entrance to the National Archives in College Park, Md. A Virginia National Guard sergeant accused of stealing World War II-era dog tags from the National Archives and Records Administration in Maryland has pleaded guilty to a theft charge. (AP Photo/Michael Kunzelman, File)

National Archives issues new guidance to ensure agencies properly manage federal records on platforms like Zoom

Federal Newscast

The evolution of the hybrid work environment depends on unified communications

Innovation in Government

Zoom moves from video meetings to comprehensive work environment

Federal Insights

Workplace Reimagined: Zoom’s Matt Mandrgoc on how to help people work effectively in hybrid world

Federal Insights

In this photo provided by the New York Unified Court System, a virtual arraignment is conducted at Criminal Court in New York, Wednesday, March 25, 2020. New York City's criminal court has started conducting all arraignments by video conferencing to limit traffic in courthouses during the coronavirus outbreak. (New York Unified Court System via AP)

Video conference calls might be limiting your creativity

Workforce

How the pandemic and its aftermath continue to roil the federal workforce

Eagle Hill Consulting research found the pandemic and the way it scrambled how people work has sparked what they call a great re-evaluation.

Hiring/Retention

I teleworked for three days. It was enough

After 45 years of going to work, this pup doesn’t feel like learning any new tricks.

Federal Report

The U.S. Capitol dome is seen past the base of the Washington Monument just before sunrise in Washington, Saturday, Dec. 22, 2018. Hundreds of thousands of federal workers faced a partial government shutdown early Saturday after Democrats refused to meet President Donald Trump's demands for $5 billion to start erecting a border wall with Mexico. Overall, more than 800,000 federal employees would see their jobs disrupted, including more than half who would be forced to continue working without pay. (AP Photo/Carolyn Kaster)

Lobbyists sign open letter asking to reopen Capitol to the public

Congress

The Capitol and its environs have been mostly closed to visitors since – well, you know. Tourists, Girl Scout troops, and Lions Club presidents aren’t the only ones who want the Capitol opened back up, so do lobbyists. They’re circulating an open letter trying to nudge members to get back to normal.

Zoom

Transforming customer experience in government through empowered employees

Senate bill would tighten up Zoom, Teams security for government use.

5 keys agencies should follow to improve employee, customer and digital experiences

National Archives issues new guidance to ensure agencies properly manage federal records on platforms like Zoom

The evolution of the hybrid work environment depends on unified communications

Zoom moves from video meetings to comprehensive work environment

Workplace Reimagined: Zoom’s Matt Mandrgoc on how to help people work effectively in hybrid world

Video conference calls might be limiting your creativity

Federal News Network’s Workplace Reimagined

When people come together, the best ideas come, or do they?

Energy to spark innovation with new modernization playbook

How the pandemic and its aftermath continue to roil the federal workforce

I teleworked for three days. It was enough

Lobbyists sign open letter asking to reopen Capitol to the public