Marina Martin, Chief Technology Officer, Veterans Affairs Department

The Veterans Affairs Department promises to be "digital by default." The new initiative seeks to provide better and faster service to veterans. The department is...

The Veterans Affairs Department promises to be “digital by default.” The new initiative seeks to provide better and faster service to veterans. The department is hiring experts from outside the government to build the technology to streamline offerings. Marina Martin, VA’s chief technology officer, tells Federal Drive with Tom Temin and Emily Kopp the effort goes beyond simply tackling the persistent backlog of disability claims.

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