ICE hires Raytheon to develop new case management system

Under the $40 million deal, ICE wants a modernized system that gives investigators access to more than 100 disparate databases.

The Homeland Security Department’s Immigration and Customs Enforcement directorate took the first step toward updating and building a consolidated investigative case management system.

ICE hired Raytheon under a five-year contract that could be worth $40 million to replace its older system.

Raytheon said in a press release that it will create an online system bringing investigative case management features to ICE agents through various channels, including mobile devices such as tablets and smartphones. The system will offer core case management, intelligent reporting, subject records and workflow tracking.

Raytheon said the new system will interface with more than 100 disparate databases from across DHS and other government agencies, and improve information sharing, inter-agency collaboration and federated search.

ICE made the award through the General Services Administration’s Alliant governmentwide acquisition contract.

Raytheon said it began work on the system Sept. 27 with initial efforts centered on developing core investigative case management and independence from the outdated Traveler Enforcement Compliance System (TECS). The company said the new system will support notifications of special agents and their supervisors, via a mobile device, during the investigative initiation and approval processes.

Raytheon’s subcontractors include Booz-Allen Hamilton, CSC, Kurrent Logic, Kore Federal, and Blackstone Technology Group.


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