Valerie Melvin, Director of Information Management, GAO

17 federal contractors each claim to know the best way to modernize the retirement system at the Office of Personnel Management. Those vendors pitched their ideas to OPM at an Industry Day earlier this year, and now the agency’s gearing up for its fifth attempt to modernize its system. Valerie Melvin is Director of Information Management and Technology Resources Issues at the Government Accountability Office. On In Depth with Francis Rose, she said OPM needs to weigh its options carefully so the fifth try is the one that finally sticks.

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