Dave York, the senior vice president of U.S. public sector for Genesys, said agencies can use RPA, AI and intelligent automation to continue and accelerate their digital transformations and improve citizen services.
David Wray, the public sector chief technology officer at Micro Focus Government Solutions, said one of the reasons the move the cloud is getting less daunting for many agencies is they finally have their heads wrapped around the security piece.
The use of DevOps or agile development has grown by leaps and bounds over the last few years.
John Davis, the vice president of public sector for Palo Alto Networks, said those key concepts that will move agencies toward a zero trust approach include protecting from the inside out versus the outside in, which has been the case for much of the past three decades.
On the “Innovation in Government Cyber Leaders” show, the creation and use of policies, standards, implementation and architecture to support robust and reliable Identity Management was the focus of our discussion.
Tricia Fitzmaurice, the regional manager for law enforcement and justice at Red Hat, said the benefits and potential of hybrid cloud is unmistakable and only growing.
Dave York, the senior vice president of U.S. public sector for Genesys, said agencies can improve how they deliver services to citizens by taking a omni-channel approach to digital modernization.
Juliana Vida, the chief technical advisor public sector for Splunk, said there is hope and there is opportunity, both of which can be found in the data.
The ultimate objective is to eliminate the need to work on multiple devices. Using the cloud, the data is all in one place and easier to access, and easier to share.
Chris Townsend, the vice president of federal at Symantec, said with all of these cybersecurity initiatives and expectations agencies must ensure they are on the right path in moving to zero trust, while also addressing challenges around mobility and cloud.
Craig Harber, the chief technology officer for Fidelis Cybersecurity, said there are several steps agencies can take to reduce their risks, starting by consolidating their security tools and architectures.
Dennis Reilly, the vice president of federal at Gigamon, said tools like next generation network packet brokers help agencies catch up and get ahead of cyber attackers.
Eva Skidmore, the vice president of public sector for Salesforce, said agencies need to continue to improve customer service and IT modernization together by adopting open platforms and application programming interfaces (APIs).
Joel Jackson, the director of emerging technology for Red Hat’s North America Public Sector group, said all of these approaches bring together the key building blocks of modern software design--cloud, automation and microservices--and underpin federal IT modernization efforts.