As it prepares for the 2016 tax filing season, the IRS is in recovery mode from last year. It managed to get its work done, but budget cuts and the resulting reductions in staff took their toll. On the Federal Drive with Tom Temin, National Taxpayer Advocate Nina Olson reviews IRS customer service and what it's got to do. She says the final numbers are now in, and the picture didn't improve much.
Tom Temin is the host of The Federal Drive, 6 a.m.-10 a.m. on 1500 AM in the Washington, D.C. region and online everywhere.
Tom also writes a weekly commentary. Subscribe to Federal Drive's daily audio interviews on iTunes or PodcastOne