Chuck Rettig

IRS needs to staff up HR office before it can rebuild its workforce, watchdog tells Congress

The IRS, for the first time since the start of the COVID-19 pandemic, will be in a better position to improve its performance than in the years prior,…

Hiring/Retention

If the IRS gets bigger, so should taxpayer protections

Agency Oversight

Biden to nominate Danny Werfel as IRS commissioner, overseeing $80B to rebuild agency

People

Commissioner Rettig confident in more progress on IRS backlog by the end of 2022

Federal Newscast

First Look

IRS awards $1K bonuses to ‘surge team’ employees tackling tax return backlog

Pay

Security personnel from the Department of Homeland Security's Federal Protective Service, watch the vicinity around the Alexandria Federal Court in Alexandria, Va., on day one of Paul Manafort's trial, Tuesday, July 31, 2018. (AP Photo/Manuel Balce Ceneta)

House Dems want details from Federal Protective Service in wake of rising threats

Congress

(AP Photo/Susan Walsh)

FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. Lawmakers are increasingly looking at boosting the IRS to help pay for infrastructure improvements. (AP Photo/Susan Walsh, File)

IRS considers pilot expanding remote work, amid hiring challenges

Hiring/Retention

FILE - This May 4, 2021 file photo shows the outside of the Internal Revenue Service building in Washington. Small businesses that have been buffeted by the pandemic, inflation and shipping woes have another challenge to add to their plate: taxes. Tax season can be complicated for everyone, but as the April 18 filing deadline looms, small business owners, contractors, entrepreneurs and others face even more rules and regulations that are ever-changing. The Internal Revenue Service has announced a backlog and warned that more delays are to be expected. The IRS said earlier this month it was hiring 10,000 workers to deal with a backlog of 23 million items triggered by limiting operations during the coronavirus pandemic. (AP Photo/Patrick Semansky, File)

IRS gets $80B to ‘rebuild’ its capacity under Senate reconciliation deal

Hiring/Retention

IRS backlog metrics ‘don’t translate’ into workforce efforts, commissioner says

Workforce

IRS expects to finish processing 2021 tax return backlog this week

Agency Oversight

IRS expands AI-powered bots to set up payment plans with taxpayers over the phone

Artificial Intelligence

IRS gets $1B funding increase in draft FY 2023 bill from House appropriators

Committee Chairwoman Rosa DeLauro (D-Conn.) said the IRS budget outlined in the draft bill would help the agency “provide better customer service and crack…

Budget

Internal Revenue Service sign with a traffic signal in the foreground indicating a red light.

IRS seeks to fast-track 4,000 hires to improve taxpayer experience

The IRS is putting authority from Congress to fast-track new hires to good use.

Hiring/Retention

IRS looks to automate how it processes paper tax returns to tackle its backlog

IT Modernization

The IRS, in its request for information, is specifically looking for technology that “will perform a complete digital intake for all incoming mail,” including envelopes and their contents.