Chuck Rettig

Tax Season Stats

IRS needs to use pay incentives more to keep up with hiring goals, watchdog warns

An IRS watchdog is calling on the agency to make better use of pay incentives already available to stay on track with plans to build up its workforce.

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Biden to nominate Danny Werfel as IRS commissioner, overseeing $80B to rebuild agency

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Charles Rettig

IRS awards $1K bonuses to ‘surge team’ employees tackling tax return backlog

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Security personnel from the Department of Homeland Security's Federal Protective Service, watch the vicinity around the Alexandria Federal Court in Alexandria, Va., on day one of Paul Manafort's trial, Tuesday, July 31, 2018. (AP Photo/Manuel Balce Ceneta)

House Dems want details from Federal Protective Service in wake of rising threats

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Charles Rettig

IRS backlog metrics ‘don’t translate’ into workforce efforts, commissioner says

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(AP Photo/Susan Walsh)FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. Lawmakers are increasingly looking at boosting the IRS to help pay for infrastructure improvements. (AP Photo/Susan Walsh, File)

IRS expands AI-powered bots to set up payment plans with taxpayers over the phone

The Internal Revenue Service is handling more of its call volume through automation, which gives its call-center employees more time to address more complex…

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IRS gets $1B funding increase in draft FY 2023 bill from House appropriators

Committee Chairwoman Rosa DeLauro (D-Conn.) said the IRS budget outlined in the draft bill would help the agency “provide better customer service and crack…

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Getty Images/iStockphoto/marcnormanInternal Revenue Service sign with a traffic signal in the foreground indicating a red light.

IRS seeks to fast-track 4,000 hires to improve taxpayer experience

The IRS is putting authority from Congress to fast-track new hires to good use.

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