AP/Patrick Semanskyaudit rate

Rettig says pandemic gave IRS ‘momentum’ to overhaul taxpayer services

IRS Commissioner Chuck Rettig said the agency should take a closer look at some of the lessons learned from this year and build those into the work that…

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IRS commissioner says IT modernization underfunded, will take longer than envisioned

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IRS commissioner expects ‘full staffing’ at tax processing, call centers by mid-July

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FILE - This April 13, 2014 file photo shows the headquarters of the Internal Revenue Service (IRS) in Washington. The agency said Wednesday, Feb. 19, 2020, that it is stepping up its efforts to visit high-income taxpayers who failed in prior years to file their tax returns on time. (AP Photo/J. David Ake, File)

IRS employees reopening sites return to ‘tens of millions’ of pieces of unopened mail

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Getty Images/iStockphoto/marcnormanIRS telework coronavirus

Empowered with new flexibilities, IRS managers hesitant to act on telework guidance

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Associated PressCharles Rettig

AI as ‘ultimate auditor?’ Congress praises IRS’ adoption of emerging tech

Treasury Secretary Steve Mnuchin told members at a hearing Tuesday that continued investment in the IRS’ IT modernization remains critical to “bring…

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FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. The IRS provided poor customer service during this year's tax filing season as taxpayers struggled with a rise in identity theft and complications related to President Barack Obama’s health law, a government watchdog said Wednesday. A new report by the National Taxpayer Advocate says the IRS has been hampered by budget cuts. (AP Photo/Susan Walsh, File)

Ahead of filing season, decade of IRS budget cuts ‘taking a toll’ on workforce morale

With this year’s tax season set to start Monday, NTEU has renewed concerns that the IRS, after a decade of budget cuts, has fewer resources to tackle…

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Decennial census, IRS IT modernization: Here are the major agency projects to look for in 2020

As a preview to the year ahead, here’s a look at the major projects three public-facing agencies will encounter in 2020.

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