Forrester Research

Research firm forecasts top trends in 2022 for public sector workforce

More people are teleworking permanently, more paperwork is undergoing automation and there is more adoption of the latest cybersecurity strategies.

Workforce

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It’s official. Agencies must have zero trust in their networks. Now what?

Technology

The yearlong pandemic situation has pressure-tested the governmental custom experience

Management

Amelia Brust/Federal News Network

Agencies improving in CX but need to worry less about digital – more about human design

Technology

Amelia Brust/Federal News Network

Agencies slightly improve customer experience, but still behind the private sector

Technology

Forrester Research

A fresh perspective on federal IT

Federal Tech Talk

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Pandemic increases need for agency IT upgrades

IT Modernization

One year later, agencies are embracing zero trust three-fold

Cybersecurity

Nothing personal: Zero Trust meant to stop cyber breaches before they start

Insight of the Month

Agencies can ‘stop chasing the rabbit’ by moving to a zero trust framework

Reporter's Notebook

Rich Parrish: Concerns grow about protecting private info on federal websites

Federal Drive

Jeff Pollard: What can be learned from latest cyber breach?

WikiLeaks has a lot in common with lightning. It can strike anywhere, and doesn’t discriminate. When it does, organizations know they’ve been zapped good….

Federal Drive

Andrew Bartels: New forecasts for technology spending

President Donald Trump and members of Congress have stressed the importance of improving government information technology. The questions is whether their…

Federal Drive

John Kindervag: How to mitigate threats to your network

Federal Drive

A perfect solution for cybersecurity is elusive because the threats always change. But the network itself remains an important focus for cyber efforts. John Kindervag, vice president and principal analyst at Forrester Research, shares some of the latest strategies for mitigating network threats on Federal Drive with Tom Temin.