John Wagner

  • House lawmakers probe facial recognition programs following CBP contractor data breach

    A top Customs and Border Protection official said an investigation into a subcontractor’s handling of images taken of travelers crossing the U.S.-Mexico could result in criminal or civil charges.

  • Sammies finalist revolutionizing airports with facial recognition technology

    If you’ve been surprised by how smoothly airport processing can be for international travel, you might want to thank this individual.

  • TSA’s biometric roadmap details future of identity verification

    A current collaboration on facial recognition technology between the Transportation Security Administration and Customs and Border Protection will eventually scale to all domestic air travel.

  • Field Operations at CBP: a conversation with John Wagner

    How is the mission of the U.S. Customs and Border Protection’s Office of Field Operations?What are CBP’s key strategic priorities? How is CBP pursuing innovative security strategies? Join host Michael Keegan as he explores these questions and more with John Wagner, Deputy Executive Assistant Commissioner, Office of Field Operations, U.S. Customs and Border Protection.

  • John Wagner: CBP making re-entry quicker, smoother for citizens

    Biometric identification systems have been central to cutting re-entry from hours to minutes. CBP is working to upgrade its systems.

  • CBP stretched thin due to workforce, infrastructure issues

    The House Border and Maritime Security Subcommittee questioned executives from Customs and Border Protection, the General Services Administration and the National Treasury Employees Union about the current status of and challenges to CBP’s hiring, retention and infrastructure.

  • John Wagner: Streamlining air travel

    Customs and Border Protection had a problem: how to heighten security while grappling with rising international travel. If you traveled abroad prior to 2008, you probably remember the long wait times and seemingly overwhelmed customs officers. In stepped John Wagner, the Deputy Assistant Commissioner of Customs and Border Protection. He helped streamline the process, and was named one of this year’s 33 Service to America Medal finalists. He spoke with Tom Temin on the Federal Drive about his work.

  • Wagner leads CBP effort to improve customs processing at airports

    John Wagner of U.S. Customs and Border Protection implemented two groundbreaking initiatives that streamlined the screening process at airports.

  • John Wagner, Customs and Border Protection

    Customs and Border Protection has brought a new service to Washington Dulles International Airport. Passengers can expect speedier trips through customs inspection thanks to passport kiosks. John Wagner is the acting assistant commissioner of the Office of Field Operations at CBP. He joined Tom Temin on the Federal Drive with more on the program resulting in the kiosk installation.

  • Federal Drive Show Blog – March 28

    On the Federal Drive show blog, you can listen to our interviews, find more information about the guests on the show each day, as well as links to other stories and resources we discuss.