Loren DeJonge Schulman

FEB

The 85 percent: FEBs’ future is open-ended, but not uncertain

With a new structure, a strategic plan and more consistent funding, Federal Executive Boards (FEBs) appear ready to greet the future federal workforce.

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OMB focused on automation, federal employee satisfaction as keys to better public-facing services

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

GSA considers text messages as new frontier for better customer experience

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OMB hires Partnership for Public Service executive to fill leadership role

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Employee engagement tumbles in Best Places to Work. What does that mean for federal recruitment?

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Best Places to Work results are down overall, but some agencies still shine through

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How will your agency fare in the ‘Best Places to Work’ rankings?

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Prioritizing Federal Personnel: Policy Priorities for the Executive and Legislature

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