(Photo by Lenin Hurtado for the National Archives)National Archives at St. Louis, Building exterior. Photo by Lenin Hurtado for the National Archives.

Congress wants more oversight over VA’s plans to implement automation

The Department of Veterans Affairs says it’s had some major successes using automation to speed up its disability claims process. But if VA is moving into…

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Rep. Phil Roe (R-Tenn.)/AP Photo

Reoccurring management challenges at the heart of VA’s recent GI bill confusion, agency admits

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Getty Images/iStockphoto/Murat G??menperformance management

More concern over VA accountability act, as VBA flip-flops on performance guidance

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Rep. Rob Wittman (R-Va.)/ AP photo/Carolyn KasterRep. Rob Wittman (R-Va.)/ AP photo/Carolyn Kaster

Bipartisan bill calls for giving ‘non-critical sensitive’ defense workers due process

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FILE - In this June 21, 2013, file photo, the seal affixed to the front of the Department of Veterans Affairs building in Washington. The Department of Veterans Affairs is warning of a rapidly growing backlog for veterans who seek to appeal decisions involving disability benefits, saying it will need much more staff even as money remains in question due to a tightening Trump administration budget.  (AP Photo/Charles Dharapak, File)

Overseers fear VA’s new appeals modernization will go the way of past failed projects

The Veterans Affairs Department has about a year to get its appeals process off the ground. Congress and GAO are concerned VA doesn’t have the tools ready…

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VA says hiring freeze is over — except for thousands of headquarters jobs

In the aftermath of the federal hiring freeze, the Veterans Affairs Department says hiring managers are free to fill most positions. But there are still…

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Claims backlog is up, but National Work Queue slowly finding its footing, VA says

The Veterans Benefits Administration sees progress with the National Work Queue, the automatic workload system that assigns a veteran’s claim to the regional office that has the most capacity to immediately begin work. But Congress is concerned the NW Queue creates unnecessary confusion and can’t address the growing backlog of veterans claims.

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