Federal Drive

Emily Kopp, Reporter, Federal News Radio

A few agencies are about to test something called a "federal feedback button." The White House hopes it will let online agencies spot customer-service issues as...

Federal News Network Staff

March 25, 2015 5:45 am

< a min read

wfedstaff | April 18, 2015 3:44 am

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A few agencies are about to test something called a “federal feedback button.” The White House hopes it will let online agencies spot customer-service issues as soon as they happen. One official likened it to Yelp for the government. Reporter Emily Kopp has written about this, and joined Tom Temin on the Federal Drive with more. Read Emily’s related story.