Nina Olson: Reviewing one of the worst tax filing seasons ever

The IRS has not, to put it gently, had a great year. National Taxpayer Advocate Nina Olson's annual report to Congress says the 2015 tax filing season was among the most challenging ever. Several factors, including declining budgets, combined to produce some pretty poor examples of customer service. She joined Tom Temin on the Federal Drive to review her report.

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