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Navy: 25 percent of assault hotline calls improperly handled

Navy auditors say that one in four test calls to sexual assault hotlines failed or were improperly handled, The Navy Times reports.

Federal News Network Staff

October 10, 2011 11:17 am

< a min read

Navy auditors say that one in four test calls to sexual assault hotlines failed or were improperly handled, Navy Times reports.

Most of the failures came from a lack of voicemail, failing to return phone calls in a timely manner and not properly transferring callers to a sex-assault advocate. Auditors tested both Navy and Marine hotlines.

Despite the 25 percent failure rate, the report actually indicates improvement from the 44 percent failure rate noted in a January audit.

This story is part of Federal News Radio’s daily DoD Report. For more defense news, click here.

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