“It’s no secret that [in terms of] the numbers of federal employees, there’s a decrease, the retirements are going up, certainly the budget issues of the last couple years don’t improve morale within the federal-employee workspace,” said Michael Fischetti, executive director of the National Contract Management Association, in an interview on In Depth with Francis Rose. “And as those folks leave, the ability of the government to hire and retain quality individuals that understand the requirements that they’re levying on the contractor is challenging. So the contractor and the government have to have their best foot forward in this relationship and communicate well to make that happen. And that’s been a concern.”
As more work gets contracted out, it’s important that the federal acquisition workforce keep up.
“The contractor is being asked to do more and more, and that isn’t necessarily a bad thing,” he said. “But it’s imperative that the government have the skill set and the ability to understand what the contractor is supposed to do, what they’re not supposed to do and to manage that accordingly.”
Tom Mason, a partner in the government contracts practice at Cooley LP, agreed that resource constraints at many agencies have challenged efforts to be more collaborative.
“Where collaboration starts to decline is where the staffing in the government is not sufficient to keep up with all the contracts that are being awarded and performed,” Mason said. “And I think there where you have a lacking of government-trained folks or you have a lacking of enough people to administer the contracts. That’s where I think that you’ll see contractors say that they wish they had more opportunity to communicate with their customer.”
The key, the experts said, is to strive to maintain open communication.
“Government and industry communicating with each other and certainly that has been limited in the last couple of years, for sure,” Fischetti said.
But in contrast to many of the problems surrounding trust in the federal workplace — a tougher response to military sexual assaults or reforms to whistleblower laws — building up trust between contractor and agency contracting officer doesn’t necessarily require action from Capitol Hill.
“It’s not necessarily grandiose statements or policy memos or speeches and even new reform legislation,” Fischetti said. “I think it’s down-and-dirty, in-the-trenches of building those skill sets and those competencies.”