Debra Draper, Government Accountability Office

The Veterans Affairs department’s inspector general says it will take until August before it finishes investigating allegations of manipulated waiting lists in the Phoenix VA medical system and elsewhere around the country. But even if the investigation doesn’t uncover intentional falsification, there is one thing we do know, based on the work of the Government Accountability Office: VA’s data on medical appointment wait times is, at the very least, unreliable. And has been for years. Debra Draper, director of Health Care Issues at GAO, testified before the Senate Committee on Veterans Affairs last week and joins In Depth with Francis Rose (guest hosted by Federal News Radio’s Jared Serbu) to discuss VA’s issues with appointment scheduling.

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