Direct link found between employee engagement, quality at VA hospitals
March 27, 2019 10:14 am
< a min read
Best listening experience is on Chrome, Firefox or Safari. Subscribe to Federal Drive’s daily audio interviews on Apple Podcasts or PodcastOne.
There’s a lot of evidence from the private sector that more engaged employees tend to drive better business results. But unsurprisingly, it appears to be true in federal agency settings as well. That’s the conclusion of new research recently published by the Partnership for Public Service and the Boston Consulting Group. They analyzed data from 150 Department of Veterans Affairs hospitals, and found a direct link between engagement and three different measures of quality. Mallory Barg Bullman, director of Research and Evaluation at the Partnership, talked to Federal Drive with Tom Temin about the results.
Tom Temin is the host of The Federal Drive, 6 a.m.-10 a.m. on 1500 AM in the Washington, D.C. region and online everywhere.
Tom also writes a weekly commentary. Subscribe to Federal Drive's daily audio interviews on iTunes or PodcastOne