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RPA reducing the burden on DHS contracting officers

The Homeland Security Department’s procurement shop was busier than ever last year, spending almost $24 billion on about 60,000 transactions.

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DISA wants to use cutting edge technology to streamline customer experience

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Data driving GSA’s back office, customer facing contracting system upgrades

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GSA’s financial ship is shaped by Badorrek’s seven-year tenure as CFO

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Education Department looking at zero trust to secure bots from being compromised

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Getty Images/iStockphoto/djedzuraHacker typing on the illuminated  keyboard by night. Internet safety concept.

7 ways to modernize the federal financial workforce

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A portion of President Donald Trump's first proposed budget, focusing on the Department of Housing and Urban Development, and released by the Office of Management and Budget, is photographed in Washington, Wednesday, March 15, 2017. (AP Photo/Jon Elswick)

Disclaimers, material weaknesses no longer weighing down HUD’s financial management

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IRS, Army using automation to cut hours out of the acquisition process

The use of robotics process automation, natural language processing and other emerging technologies are gaining momentum in the federal acquisition community…

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WikipediaDepartment of Health and Human Services building

Grants process at HHS Administration for Children and Families ripe for innovation

The Department of Health and Human Services’ Administration for Children and Families launched a pilot last year using business intelligence tools, robotics…

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VA found a fast solution to its growing call center wait-time problem

VA’s contact centers turned to a chatbot after experiencing a surge in calls starting in March that led to long wait times and frustrated veterans.

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