In today’s Federal Newscast, customer service will be a top focus for the Equal Employment Opportunity Commission this year.
DISA, GSA and industry issues dominated the 10 most read Reporter’s Notebook stories in 2019. The common theme across many of the stories is how agencies are setting the table for bigger changes in 2020.
The robotics process automation community of practice will release a new RPA playbook for agencies next month. Gerard Badorrek, the RPA community’s chair, said the playbook will serve as a guide for agencies at various stages of the implementation process.
Tom Romeo, the general manager of MAXIMUS Federal, explains the benefits of robotics process automation.
The opportunities for federal financial managers to use RPA and other emerging technologies is great, but they also must overcome these and other challenges to take full advantage of this latest technology innovation.
Margaret Weichert, the deputy director for management at the Office of Management and Budget, says she is deeply concerned about structural impediments to bring agility to government.
Irv Dennis, the CFO of the Department of Housing and Urban Development, said the data analytics portion of the Centers of Excellence effort is helping to transform the agency’s financial management processes and technologies.
Tom Romeo at MAXIMUS joined host John Gilroy on this week’s Federal Tech Talk to discuss how Robotics Process Automation can save federal agencies time in data collection and reduce human error.
The General Services Administration launched a robotics process automation community of practice to collect and share best practices across government.
Jim Walker, director of public sector marketing for UiPath, said 25-to-30 agencies already are taking advantage of RPA to automate menial, repetitive tasks.