An often overlooked element in delivering excellent service to the public is having employees who themselves are taken care of by internal services.
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An often overlooked element in delivering excellent service to the public is having employees who themselves are taken care of by internal services like human resources, IT and contracting. The Partnership for Public Service took a close-up look at three agencies delivering good service, and how what goes on inside matters. For more, Federal Drive with Tom Temin turned to the partnership’s executive vice president, Meroe Park.
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